- Introduction and Data Controller
This Privacy Policy explains how personal data is collected, used, processed, and retained when you visit or make a booking on www.cinedidact.com.
For the purposes of applicable data protection legislation—including the European Union General Data Protection Regulation (EU GDPR), the UK GDPR, and the Singapore Personal Data Protection Act (PDPA)—the Data Controller responsible for your personal information is:
Website / Data Controller: www.cinedidact.com
Brand Name: Cinedidact
Contact Email: course@cinedidact.com
Telephone: +65 8799 1396
Postal Address: 37 Lorong 23 Geylang, #10-02, Yu Li Industrial Building, Singapore 388371
- Information Collected
We collect and process personal data necessary for providing our in-person cinematography coaching sessions, managing workshop registrations, and fulfilling administrative requirements.
Identity & Contact Data: Full name, billing address, email address, and telephone number provided during the booking process.
Transaction Data: Details regarding booked workshop sessions, schedules, payment status, and official communication records.
Technical Data: Internet Protocol (IP) address, browser type, time zone setting, and operational data collected through essential site functional cookies.
- Purpose and Legal Basis for Processing
We process personal data based on the following legal grounds:
Performance of Contract: To confirm bookings, arrange venue access, communicate workshop logistics, and provide in-person instructional services.
Legal Obligation: To satisfy statutory accounting, tax, and auditing requirements in accordance with applicable Singaporean and European laws.
Legitimate Interest: To maintain network security, respond to direct enquiries, and prevent fraudulent transactions.
- Payment Processing
All online payments made on www.cinedidact.com are processed directly through our authorized payment processing partner, Stripe.
When you place an order, your payment card credentials and payment transaction information are provided directly to Stripe. Cinedidact does not capture, store, or process full primary account numbers or sensitive payment details on our servers. Processing of payment information is governed by Stripe’s privacy policies and applicable compliance standards.
- Data Retention Period
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.
Transaction and Financial Records: Retained for a period of 7 years from the date of the transaction to comply with mandatory statutory tax and financial reporting requirements under Singaporean law and European tax frameworks.
Customer Support Enquiries: General communication logs and pre-booking enquiries are retained for up to 2 years following the last interaction, after which they are standardly deleted or anonymised.
Technical Logs: Server security and access logs are retained for a maximum of 12 months before automated deletion.
Upon expiration of the relevant retention periods, personal data is permanently erased or anonymised.
- International Data Transfers
As our operations are located in Singapore and services are offered to participants in Europe and other regions, personal data may be transferred, stored, or processed across international borders. Where data transfers occur outside the European Economic Area (EEA), appropriate safeguards—such as Standard Contractual Clauses (SCCs)—are implemented to ensure your personal data receives equivalent protection under GDPR and Singapore PDPA standards. - Your Data Protection Rights
Depending on your location, you hold specific rights under applicable privacy laws (including GDPR and PDPA):
Access: The right to request copies of the personal data held about you.
Rectification: The right to request correction of inaccurate or incomplete information.
Erasure: The right to request the deletion of your personal data, subject to legal and statutory record-keeping exemptions.
Restriction & Objection: The right to restrict or object to the processing of your personal data under specific statutory conditions.
To exercise any of these rights, please submit a written request to course@cinedidact.com. Verification of identity may be requested before fulfilling such enquiries.
- Data Security
We maintain technical and organizational safeguards designed to protect personal data against unauthorized access, loss, or alteration. In accordance with standard compliance guidelines, data transmissions across our site utilize encrypted communication protocols (TLS/SSL). - Contact for Privacy Enquiries
If you have questions regarding this Privacy Policy or the handling of your personal data, please direct your communication to:
Email: course@cinedidact.com
Telephone: +65 8799 1396
Address: 37 Lorong 23 Geylang, #10-02, Yu Li Industrial Building, Singapore 388371